Go-Live Is Day One.
We Handle the Rest.
We're the senior team behind Caf2Code, and we'll keep your Dynamics 365 Finance and Supply Chain environment running with 24/7, 100% on-shore support. No ticket black holes. Just people who pick up.
Support That Isn't
a Ticket Queue.
You've probably dealt with mediocre support before. We built our model to be the opposite: 100% on-shore senior Dynamics consultants on your tickets, people who actually know your environment by name.
"They have done a great job of delivering solutions in a timely fashion. This is extremely important for an organization like PQ who needed someone to be agile enough to meet our changing business needs."
Experts, Not Escalations
We get started fast, without red tape or months of logistics. Our specialty is jumping into complex problems and delivering value right away. We thrive under pressure.
Collaboration First
We're big on relationships and open communication. Your team and ours work as one, and you'll always know where every request and every hour stands.
We Teach as We Go
Up to 8 hosted learning sessions a year, led by Microsoft MVPs, FastTrack Solution Architects, and industry leaders. We'd rather teach your team than keep you dependent on ours.
What We Take Care Of
View All ServicesManaged Support
Tier 1-3 support for Dynamics 365 Finance and Supply Chain from a 100% on-shore team. Every ticket's acknowledged within 30 minutes, response times are backed by SLAs, and 24/7 coverage is available.
One Version Management
We handle required environment upgrades, two minor upgrades a year, and plan around new and deprecated features so you don't have to.
What Else We Offer
ISV support, testing scenarios, Microsoft Fabric, AI & automation strategy, and up to 8 hosted learning sessions a year.
Packages Molded to Your Business.
Monthly hours aren't fixed. We shape the coverage, capacity, and mix of support and improvement around how your business actually runs, and architect-level resources come with the upper tiers or a custom plan.
From Handoff to Healthy
Doesn't matter if we built your system or someone else did. Onboarding follows the same path either way.
Assess
We start fast. No red tape, no months of logistics. A care assessment maps your customizations, ISVs, upgrade posture, and pain points.
Stabilize
Knock out lingering issues, stand up request channels and SLAs, and get One Version upgrades back on schedule.
Optimize
Tune performance, clean up security, and simplify the processes that generate the most tickets.
Evolve
Ship enhancements from a prioritized backlog so the platform keeps pace with your business.
Hand Us the Pager.
Book a 30-minute call. We'll look at your environment together and tell you honestly what needs care. No sales pitch, no junior gatekeepers.